ORDERING AND SHIPPING

FACT - we absolutely guarantee delivery of your banjo! ... anywhere in the world.

Ordering can be done in a variety of ways :-

1)  A personal cheque or money order, within Australia only
2)  Direct transfer into our bank account, the best for overseas orders, enquire for more details
3)  Cash payment, not through the mail please, local only.

DELIVERY is likewise :-

1)  You can collect it directly from us (we're 35 km north west of Brisbane)
2)  We can deliver it to you free within 100 km of Brisbane
3)  We use overnight express anywhere in Australia. Please add $150 to your order
4)  We use air freight for international orders, email us for a firm quote for wherever you are

We use Australian Air Express as our couriers both within Australia and Internationally for our deliveries for the following reasons :-

They are reliable, safe, and have never let us down
They deliver when they say they're going to deliver
The folks at the inward counter here in Brisbane are fun to deal with

Within Australia the Australian Air Express over night service will deliver to your door before midday the day after we've taken it to the terminal. So far there's been a 100% success rate.

International orders take 3-4 days to the United States where, if you are close, you can collect your banjo from the airport or we can arrange door to door delivery. Again, a 100% success rate so far.

email us with any ordering queries you may have - ashokan@banjoz.com

WE SEND BY AIR

AUSTRALIAN ORDERS All Eucalypt Banjos are delivered door to door by first class air freight as being by far the safest way to get your banjo to you. Add $150.00 Australian  dollars for delivery anywhere within Australia. INTERNATIONAL ORDERS We use first class air couriers to carry our banjos door to door around the world. It take about 4 days to most parts of the United States and another 1-2 to Europe. Roughly $300.00 Australian dollars gets you banjo to the Unites States, email for a firm quote